Independent Redress

Emily Trewhella-Clark Limited is proud to be a member of The Property Ombudsman (TPO), a reputable independent redress scheme for property businesses. Our primary goal is to resolve any concerns directly through our internal complaints procedure. If you submit a formal complaint and remain dissatisfied after our final response, you have the option to escalate your matter to The Property Ombudsman, provided you meet their eligibility requirements and adhere to their timescales.

For more information, or to submit a complaint, please visit the website of The Property Ombudsman: www.tpos.co.uk or contact them via telephone at 01722 333 306 or email at admin@tpos.co.uk.

The Property Ombudsman

Unit 159756

PO Box 7169

Poole

BH15 9EL